FAQ

FAQ

Here are our Frequently Asked Questions regarding COVID-19 and 
our general services.

KiwiSaver

  • Should I stop my regular contributions into my KiwiSaver due to the current market conditions?

    No you should not, you should continue to invest on a regular basis as with market volatility the market goes up and down and by continuing to invest you are buying units at a discounted price and therefore as the market rebounds you will get exponential growth with a far greater return on your investment.

  • Should I be looking to change my Risk Profile in the current investment market?

    Preferably not, as you have already taken the downturn decrease in your portfolio and to get the gains when it rebounds you need to stay in the same market, so that as the market returns to normality you will get the growth on those investments.

  • Should I change my investments to a Conservative portfolio rather than being in a high risk due to current market conditions?

    No you should not, however you should look at your risk profile by completing a Risk Assessment questionnaire.  This will give you an overview of where you should be invested and one thing you can do is spread your investments by moving part of your portfolio to a lower risk portfolio, at the same time retaining a portion of your portfolio in the higher risk so that when the markets do rebound you get the upside.  If you do move part of your portfolio to a more conservative portfolio and there is more downside you won’t get the same amount of losses in your portfolio.

  • What happens to my KiwiSaver when I get to age 65 and should I withdraw it?

    When you reach age 65 you have the opportunity to unlock your KiwiSaver which means that you can access your funds.  However in the current market conditions it is suggested that you continue to invest in that fund if you have the available cash or continue to retain the funds in those markets because you should be able to get a far greater return through your KiwiSaver investment that you do with a Bank Term Deposit.

  • When I am in retirement should I put all my funds into a Conservative Portfolio?

    No you should not.  If you are age 65 you have to look at it on the basis that you may live for another 20 years, so therefore you should look at on the basis that you are only age 45 and you still need to have part of your investment in a Growth portfolio to continue to obtain a reasonable return on your investment.  Therefore a suggestion is that you may put 25% of your portfolio in a Conservative fund, another 50% in a Balanced fund and the remaining 25% in a Growth Fund.

  • How do I change my Risk Profile?

    If you wish to change your risk profile you should contact someone like ourselves and we can give you the tools to do this, otherwise we can put you in a fund which allows you to make the changes yourself.

  • Where can I find the necessary tools to look at my Risk Profile?

    There are many tools available, however we have access to the Morningstar Risk Assessment questionnaire which is used extensively in the market and we are able to provide you with this form to assist you with the process.

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